
Recover & Empower

Access proudly operates mental health projects across Norfolk and Suffolk.
Dual Diagnosis
Someone with a ‘dual diagnosis’ has a mental health condition (such as schizophrenia, bipolar affective disorder, stress, anxiety & depression) alongside a substance dependency (alcohol, street drugs or prescribed medication).

Working together with the NHS, we make sure that you receive the support that is right for you. Our person centred approach is very simple. We provide a non-judgement service that puts you first.
If you have mental health and alcohol or drugs problems, we can assist you with:
An Assessment
This allows you to talk directly to us about your care, how you are feeling and your support needs.
A Joint Care Plan
This plan involves you and your support network and will document your care, needs and goals.
Regular meetings and reviews
Which can also be attended by your loved ones.
Access to other service provisions
Such as peer support, holistic therapies, guidance with non-medical concerns, work/volunteering opportunities, drop ins and group interest sessions.
The team currently offers:
- 1:1 support/therapy for mental health and addictions.
- Auricular Acupuncture.
- Mindfulness-based Cognitive Therapy: 8 weeks course.
- Mindfulness-based Relapse Prevention: 8 weeks course (addictions).
- Mindfulness-based Stress Reduction: 8 weeks course (stress/anxiety).
- The PTSD programme incorporates EMDR, ACT, CFT and reconsolidation.
- Reversing the Spiral (RTS): A transitional lifestyle change programme.
The team works alongside other mental health, drug/alcohol counselling and related services to provide more all-around support to those living in supported housing and the community within the Waveney area.
As a direct-access service, the Team welcomes self-referrals (in addition to those made by referring agencies).
Referral forms can be made by
01502 527200 or email referrals@accessct.org
STEAM House Cafes
STEAM House Café’s our trusted mental health hubs, with easily accessible wellbeing & mental health support on a high street near you across Norfolk & Suffolk.

Each STEAM is individually styled to meet the needs of the local community and we currently have 4 hubs, across Norfolk & Suffolk.
Each cafe provides guidance, support and personalised pathway plans, which are mindfully coproduced over a period of time with our team, to enhance future wellbeing for the client.
STEAM provides person centred intervention assistance to support primary services across Suffolk and Norfolk.
For more information about STEAM visit the dedicated website steamhousecafes.co.uk
Waveney Leaf
The Waveney LEAF is the result of grounding discussions, ideas, values and learning into reality, and is the result of ongoing collaboration with the Waveney community.

The LEAF works closely with statutory services to ensure diverse voices are heard and valued in decision making processes, and through regular meetings, workshops and collaboration sessions amplifies the voices of lived experience in the ongoing mental health service transformation.
Our community facilitator hosts groups and wellbeing activities across local towns and villages, creating opportunities for meaningful connection and supporting access to services through signposting, information, advice and guidance.
Working closely with local services such as the DWP, NSFT, local businesses and volunteers we are helping to identify and reduce isolation and create spaces for connection and community, where all voices are valued.
Jade also hosts a monthly wellbeing walk, the fourth Thursday of every month in Lowestoft – More information can be found here.
For more details please contact our LEAF community facilitator Jade Drinkwater at jade.drinkwater@accessct.org
Jam Cafe
A safe space for young people to learn and express themselves through music for 11-17 year olds in Lowestoft.

Our Jam Café is a vibrant and inclusive creative space designed for young people aged 11-17 to explore, express, and develop their passion for music.
Taking place weekly at Sam’s Wellbeing Hub + Café in Lowestoft, these free sessions provide a welcoming environment where participants can experiment, create, and perform, while connecting with like-minded individuals in a safe and supportive setting.
What to Expect:
🎸 Instruments – Whether you’re a beginner or an experienced musician, explore a range of instruments, including guitars, pianos, and percussion, to find your sound.
🎧 Virtual Reality – Immerse yourself in new creative experiences with VR technology, expanding the possibilities of musical exploration.
💬 Support & Guidance – Our team is here to encourage and inspire, helping young people develop confidence, skills, and new friendships through music.
☕ Refreshments Provided – Enjoy a relaxed and welcoming atmosphere with drinks and snacks available.