Work For Us

Who we are


Staff and volunteers across Norfolk & Suffolk


Hubs & communities we work across


Supported by our services since 1975

find out how

You can join us to make our communities a better place

85% of our workforce

have lived experience

26% of our staff

identify as neurodivergent

Our People, Culture & Wellbeing Committee


The People, Culture & Wellbeing Committee (PCW) is a collaborative network and support service. The Committee meets regularly with a member of the Senior Leadership Team to bring forward any ideas / concerns and influence the future of Access. Committee members choose whether to represent their service area or champion something they’re passionate about, like neurodiversity, LGBTQ+, lived experience or menopause.

Access has successfully fostered a family-oriented organisational culture for many years.

Which is respected and embraced by all employees and volunteers.
This culture ensures that compassionate support is consistently provided.

Our Values

All team members adhere to our five core workplace values, known as REACH:


We uphold and promote a sense of worth, and inclusivity for all individuals employed, and the customers we support daily across our diverse communities.


We constantly strive to push the boundaries of achievement for both staff and customers. Our goal is to deliver the highest quality and value through simple and relevant solutions.


We are driven by passion and enthusiasm to reach vulnerable and socially isolated people without exception. Our services aim to raise aspirations for both employees and customers.


We create positive environments where all stakeholders have the opportunity to express themselves, question, and challenge each other. This fosters continuous improvement and innovation.


We deliver services with integrity, compassion, and the highest ethical standards. We encourage openness, empowering everyone to develop strong and consistent relationships.


Awards & Recognition

Employer of the Year at Suffolk Business Awards 2022

Positive Impact in The Community Winner for our Sunrise Studios service at East Anglian Daily Times Business Awards 2023


Proud to be

Our work is made possible by over 200 staff members, generous donations, dedicated volunteers and our partner organisations in the community.

  • Bury St Edmunds
  • Lowestoft
  • Saxmundham
  • Felixstowe
  • Ipswich
  • King's Lynn
  • Thetford
  • Gorleston
  • Great Yarmouth









Bury St Edmunds


King's Lynn


Great Yarmouth





Your benefits

Working for us

Everyone receives

· 24/7 counselling helpline

· Access to a wide range of retail, travel & leisure discounts

· Funded HRT prescriptions

· Cycle to work scheme

· Branded apparel & workwear provided

· Induction training

· On the job training

· Regular support & development sessions with your manager

· Progression opportunities

· Apprenticeships

Additional benefits

· Extra annual leave entitlement which is accrued through length of service - up to 5 days extra after 5 years’ service

· Company sick pay after 12 months service & up to 4 weeks full pay after 5 years' service

· Funded Level 1 Simply Health medical scheme, option to upgrade cover & add on partner/children*

· Personal accident cover

· 1 month paid sabbatical after 5 years' service*

· Enhanced maternity/paternity/adoption pay up to 10 weeks full pay*

*Subject to eligibility


Looking for employment support?

Or if you're aged 19 & over we can support you with Routes To Work

Volunteers are vital to support the free to access services we offer in our community.