Access @ The Crossing Thetford

The Crossing is part of our Matrix Standard certified Information, Guidance and Advice Services for the purposes of supporting members of the community with getting back into work.


Independent Job Search:
Our computers are available for you to use for the purposes of job searching

If you need to print, copy or scan anything related to a job application process then we can do that for you too. Please note that if you are needing to scan a document then you will need to bring your own portable media drive (memory stick.)

Free of Charge Services where an appointment is required

Supported Job Search:
We can help you identify websites to use for the purposes of job searching.

Completing or Updating a CV:
We can support the creation of a comprehensive CV to help you apply for any vacancies you identify.
Whether you have a CV which needs updating, or if you have need a new CV, we can help you.

Improving your CV:
Our CV services are also available for those who would like an independent person to review your CV and make any recommendations.

Support with completing an application form, including on-line application forms:
If you’ve a job application form and you would like some help with completing it then we would be happy to help.

Help and support with completing a cover letter to go with your job application.

Benefit advice:
This includes making claims, advance payment requests, queries, support with accessing universal credit journals and mandatory reconsideration requests.

Housing advice:
This includes completing DHP paperwork, SCS referrals, contacting landlords to source accommodation, setting up household utilities,
requesting furniture through charities and local organisations.

Form Filling:
Support can be offered to support individuals when needing to complete forms including benefit claim forms,
doctor’s registration forms and referral forms including mental health self-referral forms.

Support can be provided to source training opportunities including Food Hygiene and First Aid.





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